The aim of this report is to present the results of the online survey that was carried out between 27 September and 21 October 2013. An online questionnaire was sent to stakeholders in five different Northwestern European (NWE) countries. The list of stakeholders was compiled by the respective regional partners. The survey had two main objectives. Firstly, information about the experience with and knowledge of different evaluation methodologies was collected to get a clearer picture of the advantages and disadvantages of them. In the second part, potential evaluation criteria of the NISTO evaluation framework were rated by the stakeholders in order to get to know their preferences.
Based on the responses of 214 stakeholders, the social cost-benefit analysis (SCBA) and the multi-criteria analysis (MCA) are the best known and most commonly used evaluation methodologies. Stakeholders were asked to rate statements about each methodology. The flexibility of MCA was highlighted as a major benefit, while the standardized methodology of the SCBA was also considered as an advantage. The SCBA was also found to be time-consuming and complicated.
In the second part of the survey, stakeholders were asked to provide input for the development of the NISTO evaluation framework. Firstly, stakeholders were asked to rate the importance of various key criteria for the evaluation of mobility projects. The five most important factors are location efficiency, reliability of transport modes, changing modal split, safety and environmental quality. Stakeholders were also asked to choose five indicators that they think are the most important and applicable for the evaluation of mobility and transportation projects. Changing the modal split, accessibility, environmental quality, efficiency of transport and safety were mentioned by most of the stakeholders.
The findings of the analysis suggest that the new NISTO evaluation framework should integrate the benefits of the SCBA and a MCA and possibly avoid their disadvantages. It is also recommended to involve different stakeholder groups in the evaluation process as their preferences can be significantly different. Furthermore, the new evaluation framework should be disseminated and explained in a clear way that the stakeholders will understand it and will use it.
The conclusions of this report also contain some guidelines and recommendations for the stakeholder workshops to be organized in each participating region.
Original languageEnglish
Place of PublicationBrussels
PublisherVrije Universiteit Brussel
Number of pages24
Publication statusPublished - 20 Dec 2013

Publication series

NameNISTO New Integrated Smart Transport Options: Report on the results of the online stakeholder survey

    Research areas

  • evaluation, mobility, stakeholders

ID: 2410419