Business

Postal address
Pleinlaan 2
1050
Brussels
Belgium
Contact
Phone: +32-2-6292428

Research output

  1. Male or Female Frontline Employees? The Impact of Gender Choice on Customers’ Emotions

    Research output: Unpublished contribution to conferenceUnpublished paperResearch

  2. A Multi-Method Exploration of Emotions During Service Delivery through Self-Service Technology or by an Employee

    Research output: Unpublished contribution to conferenceUnpublished paperResearch

  3. Self-serving technology or an employee? A neurological approach

    Research output: Unpublished contribution to conferenceUnpublished paperResearch

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